Frequently Asked Questions

We offer complimentary worldwide shipping on all orders. Standard delivery takes 5-7 business days, while express shipping (2-3 business days) is available for an additional fee. All packages are discreetly packaged and require a signature upon delivery.

Yes, we ship to over 100 countries worldwide. Shipping times vary by destination, typically ranging from 5-14 business days. Import duties and taxes may apply depending on your country's regulations.

Absolutely. Once your order ships, you'll receive a confirmation email with a tracking number. You can monitor your package's journey from our Paris atelier to your door.

We accept returns within 30 days of delivery for unopened, unused products in their original packaging. If you're not completely satisfied with your fragrance, we want to make it right.

Contact our customer service team at hello@marque.com with your order number. We'll provide you with a prepaid return label and process your refund within 5-7 business days of receiving the returned item.

Our Eau de Parfum concentration (15-20% fragrance oil) typically lasts 6-8 hours on skin. Longevity can vary based on skin type, weather, and application technique. For best results, apply to pulse points on moisturized skin.

All Marcel fragrances are Eau de Parfum, containing 15-20% fragrance oil. This concentration offers an ideal balance of longevity and sillage without being overwhelming.

Our formulations are crafted with high-quality ingredients and are dermatologically tested. However, if you have known sensitivities, we recommend testing on a small area first. All ingredient lists are available on individual product pages.

Every MARQÉ bottle features a unique batch code and security seal. We only sell through our official website and authorized retailers. If you're uncertain about a purchase, contact us with your batch code for verification.

All MARQÉ fragrances are formulated and produced in Grasse, France — the historic heart of perfumery. We work with third-generation perfumers who uphold the highest standards of the craft.